Frequently Asked Questions

Am I required to purchase a meal plan?

All first-year students are required to enroll in the Anytime Dining plan. Second-, third-, and fourth-year students who live in a traditional residence hall or Shanley Hall are required to have, at minimum, the Ultimate Flex Dining plan. Students residing in the McCarthy Suites must select at least the Friar Block 165 meal plan. The Friar Block 105 plan is best suited for students living in on-campus apartments, while the 50 Block plan is designed for students living off campus or commuting.

How do I purchase a meal plan?

Follow the steps below to choose your meal plan. 1. Log in to providence.eRezLife.com with your network credentials.

2. On the left, select “My Meal Plans” under the housing section.

3. Select the appropriate session according to your applicable housing election for next year (i.e., Fall 2025 On-Campus, Fall 2025 Off-Campus, or Fall 2025, Commuters.)

4. Select the Meal Plan and then “SAVE” (remember, certain restrictions may apply based on residence hall placement, Class Year, etc.). All students must choose a meal plan and housing at this time.

If you have questions, please contact Residence Life at reslife@providence.edu

Can I make changes to my meal plan?

Students may increase or add a meal plan at any time throughout the semester. Requests to cancel or reduce your meal plan must be submitted by a certain date in writing to the Office of Residence Life.

Meal plan costs

The cost of meal plans can be viewed by visiting the Bursar’s Office under campus fees.

How do I use my meal plan?

Meal swipes and Friar Bucks are placed on your Student ID card. The cashier in any of the dining locations will accept your card for swipe or payment. Your Student ID card is required to enter Ray Dining.

When is my meal plan effective? When can I use my meal plan?

Meal plans are effective beginning on Move-In Day (Fall) or the Sunday (starting at 4:00 p.m.) before the first day of classes (Spring) until the last day of final exams in each semester. Meal plans are not active during Thanksgiving Break, Winter Break, Spring Break, or Easter Recess.

How and where can I use my guest passes?

§ Guest passes can be used only at Ray Dining, Sunday-Saturday. Just let the hostess know that you’d like to use a guest pass. It’s as easy as that! Have a friend visiting? Use a guest pass. Did your roommate forget their ID? Use a guest pass. Have a friend with no meal plan that is interested in steak night? Use a guest pass…you get the point.

Parents can dine for free with your student at Ray Dining.

What is a meal exchange?

If you don’t have time to stop by Ray Dining, students on the Anytime, Ultimate Flex Dining, Friar Block 165, or Friar Block 105 meal plans can use one of their regular meal swipes as a Meal Exchange at select dining locations, including Alumni Dining, Diane Parrett R.N. Café, and Eaton St. Café. Meal Exchanges are not additional swipes—they are simply a way to use a meal swipe at another dining location instead of at Ray Dining. Availability and eligible locations depend on your specific meal plan.

When using a Meal Exchange, students may choose one entrée, one side, and one beverage from the Meal Exchange menu. Please note, menus may vary based on your meal plan and dining location.

Here’s the Meal Exchange breakdown.

Meal Plan: Anytime, 14 Plan, Friar Block 165, Friar Block 105 Location: Alumni Dining Days of Week: Monday-Friday Lunch (11:00 a.m. to 3:59 p.m.) Dinner (4:00 p.m. to 8:00 p.m.)

Saturday Lunch (12:00 p.m. to 3:59 p.m.) Dinner (4:00 p.m. to 8:00 p.m.) Sunday Lunch (2:00 p.m. to 3:59 p.m.) Dinner (4:00 p.m. to 8:00 p.m.) Total Meal Exchanges: 10 (five lunches and five dinners)

Meal Plan: Ultimate Flex Dining Location: Alumni Dining Monday-Friday Lunch (11:00 a.m. to 3:59 p.m.) Dinner (4:00 p.m. to 8:00 p.m.) Saturday Lunch (12:00 p.m. to 3:59 p.m.) Dinner (4:00 p.m. to 8:00 p.m.) Sunday Lunch (2:00 p.m. to 3:59 p.m.) Dinner (4:00 p.m. to 8:00 p.m.) Total Meal Exchanges: 14

Location: Eaton Street Café Monday-Friday Breakfast (8:00 a.m. to 10:59 a.m.) Lunch (11:00 a.m. to 3:59 p.m.) Dinner (4:00 p.m. to 10:00 p.m.) Total Meal Exchanges: 10

Location: Diane Parrett R.N. Café Monday-Friday Breakfast (7:30 a.m. to 10:59 a.m.) Lunch (11:00 a.m. to 3:59 p.m.) Dinner (4:00 p.m. to 7:00 p.m.) Saturday-Sunday Breakfast (9:00 a.m. to 10:59 a.m.) Lunch (11:00 a.m. to 2:59 p.m.) Total Meal Exchanges: 5

Meal Exchange “purchases” are not available through the mobile app, on breaks, or during holidays.

What are Friar Bucks and how do I use them?

Friar Bucks are dining dollars that can be used like cash, making it easy to eat at other locations on campus without carrying cash or a credit card. Since Friar Bucks are only available to students on a meal plan, all you need is your PC Card to pay for your meal at Alumni Dining, Diane Parrett R.N. Café, Eaton Street Café, Ruane Café, Schneider Concessions, as well as Ray Dining, if you happen to run out of meal swipes. The amount of Friar Bucks available is based on the students’ meal plan and debited from the student’s meal plan account at the time of use.

Do my Friar Bucks carry over from semester to semester?

Friar Bucks balances carry over from the fall to the spring semester as long as you keep the same meal plan. Students who do not have a meal plan in the spring forfeit all remaining Friar Bucks carried over from the fall semester. At the end of the spring semester, any unused Friar Bucks in all accounts are forfeited.

How can I reload Friar Bucks?

If you happen to run out of Friar Bucks, no problem! You can load additional Friar Bucks onto your PC ID at any time through the Online Card Office. You can also add funds in person at PC Cash-to-Card machines conveniently located in Phillips Memorial Library (1st Floor), the Ryan School of Business (1st Floor), and the Slavin Center (Lower Level). Learn more about how to make a deposit.

What is PC Cash?

PC Cash is a debit account tied to your PC ID and is not related to your meal plan but can be used at many locations on and off-campus. The Online Card Office keeps a complete listing of on and off-campus locations.

PC Cash can easily be added to your PC ID card by making an online deposit through the Online Card Office and will carry over from semester to semester until graduation. At the time of graduation, outstanding balances under $25 will not be refunded and will be used as an administration fee. Account balances greater than $25 will be applied to any outstanding student balances before a refund is provided. Any remaining balance will be returned to the student in a check.

How can I place a mobile order on campus?

1. Download “Transact Mobile Ordering” app on the App Store or Google Play.

2. Search and select “Providence College” as your location.

3. Log in with your campus ID or create an account using your personal email.

4. All set! You’re ready to start mobile ordering.

Can dining services accommodate food allergies and special dietary requirements?

Yes! We accommodate all students who choose to attend Providence College and are committed to supporting a wide range of dietary needs. This includes students with the top nine major food allergies, as well as those with other documented medical dietary requirements. As a partner in student wellness, we offer daily allergen-friendly options at our Simple Servings station in Ray Dining, along with diverse menu choices at every meal to support vegan, vegetarian, and other personal dietary preferences. We also have a registered dietitian, Holli Mootz, available to support students with nutrition questions and special dietary needs. Students may contact her directly at hmootz@providence.edu.

How can I receive access to Simple Zone in Ray Dining?

We work directly with students who have been formally diagnosed by a health care provider to provide reasonable accommodations, such as alternate meals or modified menu options. Students requesting access to Simple Zone are required to submit an accommodation request through Providence College’s online portal and meet with our registered dietitian to discuss their needs and available support. If you have questions, please feel free to reach out to our registered dietitian, Holli Mootz, at hmootz@providence.edu. For more information on requesting accommodations, please visit Accessibility Services.

Campus Customer Loyalty Survey Sweepstakes

Campus Customer Loyalty Survey Sweepstakes

OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. MUST BE 18 YEARS OF AGE OR OLDER AT TIME OF ENTRY. U.S. LAW GOVERNS. VOID WHERE PROHIBITED BY LAW.

SPONSOR. The Campus Customer Loyalty Survey sweepstakes (“Sweepstakes”) is sponsored and provided by Sodexo Operations, LLC, on behalf of itself and its subsidiaries and affiliates (“Sponsor”)

SWEEPSTAKES PERIOD. The Sweepstakes will be conducted from 12:00 am EST on March 16, 2026 to 11:59 pm EST on March 28, 2026, (the “Sweepstakes Period”).

SWEEPSTAKES PERIOD CONDITIONS OF ENTRY / ELIGIBILITY. Entrants agree to abide by the terms of these Official Rules and by the decisions of Sponsor which are final. This Sweepstakes is open only to individuals who are 18 years or older and (i) a full or part-time student enrolled at the University, (ii) a full or part-time faculty or staff member at the University, or (iii) a student currently enrolled in and working for Sponsor at the University. By participating in the Sweepstakes, participants agree to be bound by these Official Rules, including all eligibility requirements and the decisions of Sponsor, which are final and binding in all matters. Except as noted above, employees of Sponsor and its subsidiaries, affiliates, advertising and promotion agencies, and members of their immediate family (e.g., spouses, domestic partners, parents, children, siblings) are not eligible to win. Entries that are incomplete or corrupted are void and will not be eligible. Any effort by a person to misrepresent himself or herself using aliases or multiple e-mail addresses will disqualify all entries of such individual. Sponsor and its agents reserve the right to verify eligibility qualifications of any winner. Failure to comply with these Official Rules as determined in the sole discretion of the Sponsor may result in disqualification from the Sweepstakes. This Sweepstakes is subject to all applicable federal, state, and local laws and regulations.

HOW TO ENTER. Eligible persons may enter the Sweepstakes during the Sweepstakes Period by:

  • Non-Purchase Entry: Completing the survey at the URL posted on the advertising for the survey ’ and complete the entry form that will require your name, telephone number and relation to University (for eligibility purposes).

Successful submission of all required information for either entry method shall be considered an “Entry” and the person submitting the Entry, the “Entrant.” Proof of submission will not be deemed to be proof of receipt. All Entries and requests become the property of Sponsor and will not be acknowledged or returned. LIMIT ONE ENTRY PER ELIGIBLE PERSON: Multiple Entries submitted by a single person during the Sweepstakes Period, whether from one e-mail address or multiple e-mail addresses shall render all such person’s entries void and ineligible. In the event of a dispute over the identity of an online entrant, Entry will be deemed submitted by the Authorized Account Holder of the e-mail account of the e-mail address submitted at time of Entry. “Authorized Account Holder” is defined as the natural person who is assigned to an e-mail address by an Internet access provider, on-line service provider, or other organization (e.g., business, educational institution, etc.) that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

SPECIAL PUBLICITY NOTICE. If Entrant is selected as a potential winner, Entrant grants to Sponsor and their respective promotional agents Entrant’s express permission (except where prohibited by law) to use Entrant’s name, identity, description of prize won, hometown and likeness, if applicable, for promotional purposes, in any media now known or hereafter developed, including on the radio, and including for “live notification” of potential winner status purposes, without further compensation. Even though Entrant consents to all the above, Sponsor has no obligation to do any of it. See more details at “WINNER / SELECTION / AGREEMENTS” below.

PRIZE(S). One Prize is/are intended to be awarded in this Sweepstakes, as follows, using the selection process described below and satisfaction of the eligibility requirements set forth above:

  • Apple Air Pods Pro 2

Approximate retail value of Apple Air Pods Pro 2: $250.

No Prize substitution, cash substitution, assignment, or transfer of Prizes is permitted, except by Sponsor who may substitute a prize of equal or greater value if any portion of the advertised Prize becomes unavailable. In no event shall more than the number of stated Prizes be awarded. All Prizes are intended to be awarded. Any un-used elements of the

Prize will be forfeited, will not be redeemable for cash, and may not reduce the prize value awarded for tax purposes. All federal, state, local, and other taxes, costs, and expenses relating to the use, acceptance, or possession of the Prize are the sole responsibility of the winner. If a Prize exceeds $600, Winner will receive an IRS Form 1099 for the actual value of the Prize awarded. ADDITIONAL TERMS AND CONDITIONS MAY APPLY DEPENDING ON THE PRIZE BEING AWARDED.

ODDS. Odds of winning depend upon the number of eligible Entries received during the Sweepstakes Period.

WINNER / SELECTION / AGREEMENTS. Winner(s) will be determined in a random drawing to be held on or about the Monday following the last day of the Sweepstakes Period from among all eligible Entries received under the supervision of Sponsor whose decisions are final and binding in all respects. Selected winner(s) will be notified by telephone using information provided at time of Entry and if a selected winner does not answer the call, a message will be left, and the selected winner must respond back to Sponsor within 48 hours from the time of the message is left to give a valid email address where notification of potential winner status and required documents as described below can be sent. If Sponsor does not hear from the winner by such time, Sponsor will attempt to send a text message to the same telephone number, which the selected winner must respond to within five (5) days. Except where prohibited, acceptance of Prize constitutes winner’s consent, and winner will be required to sign a release, to allow Sponsor and its promotional agents to use winner’s name, likeness, photo, video footage, and/or biographical data for advertising and promotional purposes, without additional compensation, in perpetuity, in all media, now known or hereafter developed. Winner may be required to sign and return to Sponsor a Declaration of Eligibility, Publicity & Liability Release (“Declaration”) (unless prohibited) and/or IRS Form W-9 (if applicable), prior to and as a condition of awarding of Prize, WITHIN SEVEN (7) BUSINESS DAYS OF THE DATE OF THE NOTIFICATION or Prize will be forfeited and an alternate winner selected. Prize will only be awarded after receipt and verification of completed Declaration. If Prize notification is undeliverable, or if a potential winner does not respond to the prize notification telephone call or text message within the time specified or if the potential winner cannot be contacted for any reason, including an invalid telephone number, if the Declaration is not complete and received by Sponsor within the time required, or in the event of non-compliance with these Official Rules, the Prize will be forfeited, and an alternate winner will be selected at random from the remaining eligible entries.

SPECIAL NOTICE REGARDING TRAVEL AND EVENT ATTENDANCE. IF THE PRIZE IS A TICKET OR ADMISSION TO AN EVENT, WINNER (AND IF APPLICABLE, THEIR GUEST) ARE RESPONSIBLE FOR STAYING INFORMED OF AND ABIDING BY ALL LOCAL LAWS EVENT VENUE RULES AND POLICIES. SPONSOR, EVENT PERSONNEL AND STAFF AND THEIR RESPECTIVE AGENTS, EACH RESERVE THE RIGHT, IN THEIR SOLE DISCRETION, TO REMOVE OR TO DENY OR REVOKE ACCESS TO THE EVENT, TO WINNER AND/OR GUEST WHO DOES NOT COMPLY WITH ANY OF THE AFOREMENTIONED RULES, IS INTOXICATED, PRESENTS A SAFETY RISK, ENGAGES IN DISRUPTIVE BEHAVIOR, OR ACTS WITH THE INTENT TO ANNOY, ABUSE, THREATEN, OR HARASS ANY OTHER PERSON. SPONSOR AND EVENT VENUE HAVE NO OBLIGATION OR RESPONSIBILITY TO ANY PERSON WHO IS DENIED ENTRY OR WHO MAY BE REMOVED FROM THE EVENT.

PRIVACY NOTICE / MARKETING. By entering this Sweepstakes, any personal information Entrants submit will be disclosed to the Sponsor and will be used only by Sponsor consistent with its privacy policy available here: Privacy Policy. Sponsor may use Entrants’ personal information, including postal and e-mail addresses, to contact Entrants regarding Sponsor’s goods and services and any other offers and/or promotions that it believes might be of interest to Entrants. Entrants can opt out of receiving such materials at any time by following instructions in the communication or through Sponsor’s Privacy Policy.

GENERAL CAUTION / RELEASE. Sponsor reserves the right to permanently disqualify any person it believes has violated these Official Rules. If, in Sponsor’s opinion, there is any suspected or actual evidence of electronic or non-electronic tampering with any portion of this Sweepstakes, or if technical difficulties or technical corruption (including a computer virus or system malfunction) compromise the integrity of the Sweepstakes, Sponsor reserves the right to terminate the Sweepstakes and select winner from among all eligible Entries received prior to termination. Should the Sweepstakes be terminated prior to the stated expiration date, notice will be posted on Sponsor’s website at Sodexo Terms and Conditions. Any attempt to deliberately damage the content or operation of this Sweepstakes is unlawful and subject to legal action by the Sponsor and its agents. Entrant agrees, on Entrant’s own behalf, and on behalf of Entrants heirs, executors, administrators, legal representatives, successors and assigns (collectively the “Releasing Parties”) to hereby release, defend, indemnify, and hold harmless the Sponsor and those working on its behalf, and all other businesses involved in this Sweepstakes, as well as each of their respective employees, officers, directors, agents and representatives, successors and assigns (collectively the “Released Parties”), from any and all actions, causes of action, suits, debts, controversies, agreements, indirect or direct damages, consequential damages, incidental damages, punitive or exemplary damages, including for injury and death, judgments, extent, executions, claims and demands whatsoever, in law, admiralty or equity, whether known or unknown, foreseen or unforeseen, against Released Parties which any one or more of the Releasing Parties ever had, now have or hereafter can, shall or may have, whether known or unknown, asserted or non-asserted, which may in any way arise out of or relate to Entrant’s participation in this Sweepstakes or the awarding, acceptance, use, or misuse of a Prize.

DISCLAIMER OF LIABILITY. The Released Parties shall not be responsible for (i) any typographical or other error in the publishing or printing of the offer, administration of the Sweepstakes or in the announcement of any Prize; (ii) lost, late, misdirected, damaged, illegible or incomplete Entries, or postage due mail; (iii) error, omission, interruption, deletion, defect, delay in operations or transmission, theft or destruction or unauthorized access to or alterations of entry materials, or for technical, network, telephone equipment, electronic, computer, mobile device, hardware or software malfunctions of any kind, or inaccurate transmission of or failure to receive entry information by Sponsor on account of technical problems or traffic congestion on the Internet or at any web site or any combination thereof; (iv) any injury or damage to Entrant’s or any other person’s computer or mobile device related to or resulting from participating in the Sweepstakes; or (v) the failure of any third party to comply with the instructions and proper administration of this Sweepstakes.

FORCE MAJEURE. In the event Sponsor and its agents are prevented from continuing with this Sweepstakes as contemplated herein by any event beyond its control, including but not limited to fire, flood, earthquake, explosion, pandemic, virus, quarantine, labor dispute or strike, act of God or public enemy, satellite or equipment failure, riot or civil disturbance, terrorist threat or activity, war (declared or undeclared) or any federal, state, or local government law, order, or regulation, or order of any court or other cause not within their control, Sponsor and its agents shall have the right to modify, suspend, extend or terminate the Sweepstakes, and award the Prize in its sole discretion. IF A PRIZE INCLUDES ADMISSION TO AN EVENT AND THE EVENT IS CANCELLED OR RESCHEDULED, SPONSOR’S ONLY OBLIGATION IS TO AWARD, OR NOT AWARD, THE REMAINING ELEMENTS OF THE PRIZE AS DESCRIBED ABOVE, IN ITS SOLE DISCRETION, WITH NO ALTERNATIVE COMPENSATION TO THE WINNER.

LAW / DISPUTE RESOLUTION. This Sweepstakes shall be governed by and interpreted under the laws of the State of Maryland U.S.A., without regard to its conflicts of laws provisions that may require the application of the laws of another jurisdiction. All disputes, claims, and causes of action arising out of or in connection with this Sweepstakes shall be resolved individually, without resort to any form of class action. Any action or litigation concerning this Sweepstakes shall take place exclusively in the federal or state courts sitting in Montgomery County, Maryland, and Entrant expressly consents to the jurisdiction of and venue in such courts and Entrant waives all defenses of lack of jurisdiction and inconvenient forum with respect to such courts. Entrant agrees to service of process by mail or other method acceptable under the laws of the State of Maryland. ANY CLAIMS, JUDGMENTS AND/OR AWARDS SHALL BE LIMITED TO ACTUAL OUT-OF-POCKET COSTS ASSOCIATED WITH ENTERING THIS SWEEPSTAKES. ENTRANT HEREBY WAIVES ANY RIGHTS OR CLAIMS TO ATTORNEY’S FEES, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHETHER FORESEEABLE OR NOT AND WHETHER BASED ON NEGLIGENCE OR OTHERWISE

WINNERS LIST. For a copy of the winner(s) list, available two (2) weeks after the last day of the Sweepstakes Period (“Winner List Date”), send an email (except where prohibited) with “Campus Customer Loyalty Survey Sweepstakes” in the subject line within 45 days after the Winner List Date to: CustomerSatisfactionSurvey.USA@sodexo.com.

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